Privacy Policy

Last updated: November 20th 2025

1. Introduction

The Sutton Communications & History Museum (“the Museum”, “we”, “our”) takes your privacy seriously. This policy explains how we collect, use, retain and disclose personal information through our website museedesutton.com in compliance with Quebec’s Act respecting the protection of personal information in the private sector (commonly referred to as Law 25).

2. Privacy Officer

In accordance with Section 3.1 of Law 25, we have appointed a Privacy Officer (PO).
Name: Sylvie Boulanger
Email: sylvieb@museedesutton.com

This information is published on our website and may be provided on request.

3. Collection of Personal Information

We collect only personal information that is necessary for the purposes we have identified. For example: name, email address, phone number, postal address (where applicable), donation or membership records, event participation. We also collect technical data when you visit our website (IP address, browser type, cookies).

At or prior to the time of collection, we inform the individual of the purposes, collection methods, rights of access and correction.

4. Purposes and Basis for Processing

Personal information is used for:

• managing your membership, donations, event participation;
• sending communications (newsletters, event invites, volunteering);
• administering and improving our website, exhibitions and services;
• meeting our legal and fiduciary obligations.

Consent is required where applicable and must be free, informed and specific, except where the law provides otherwise.

5. Cookies and Similar Technologies

We use cookies to ensure proper functioning of our site, understand usage, improve user experience and, with your consent, for marketing. Non-essential cookies are deposited only after you have given your consent.

6. Retention and Anonymization

We retain personal information only as long as needed for the purposes for which it was collected or to comply with legal obligations. Once those purposes are achieved, information must be destroyed or anonymized.

7. Disclosure to Third Parties and International Transfers

We disclose personal information to third parties only if you consent or if the law allows it. Before any transfer of personal information outside Quebec or use without consent (e.g., for research or statistics), we conduct a privacy impact assessment.

8. Security and Confidentiality Incidents

We have implemented organizational, technical and physical measures appropriate in light of the sensitivity of personal information to protect it against unauthorized access, alteration or destruction. In the event of a confidentiality incident that could cause serious harm, we will notify the Commission d’accès à l’information (CAI) and the individuals affected.

9. Your Rights

Under Law 25, you have the following rights:

• the right to access and obtain a copy of your personal information;
• the right to request correction of inaccurate information;
• the right to withdraw consent, in whole or in part;
• (as of September 2024) the right to data portability;
• the right to oppose decisions made entirely by automated processing of your information.
  
  To exercise your rights, contact our Privacy Officer (see section 2).

10. Updates of this Policy

We may update this policy from time to time. We will publish any changes on this website with an updated “Last updated” date. Please check the policy regularly.

11. Contact

For any questions or requests regarding personal information:

Email: sylvieb@museedesutton.com

Mail: Sutton Communications & History Museum, 32 Principale Sud, Sutton, Québec J0E 2K0